Do I need to set up an account to place an order?

You can shop at AlmondCo either by registering with us or using a guest account to checkout.
Creating an account on AlmondCo gives you access to the following benefits:

  • Manage your account details review past purchases
  • Save your shipping details for future purchases and a faster shopping experience
  • Stay up-to-date about our latest stock, special online promotions and discounts!
How do I place an order?

Orders can be placed while navigating our website as a registered user or even as a guest user. On any product page, select your item; choose the quantity you wish to purchase, and then press the “Add to Cart” button. This will open up your shopping cart where you may choose to continue shopping, or head on to checkout.

On the checkout page, you may add/confirm your personal and shipping information, select payment option, enter any discount vouchers (if applicable), and review your order before clicking on “Buy”.

What kind of payment methods do you accept?

We can accept payments through the following:

  1. COD(Cash on delivery)
  2. Bank Transfer / Bank Deposit
  3. Credit Card / MasterCard
  4. Jazz Cash
How much does shipping cost?

Shipping will vary city-to-city mostly on major cities we provide free shipping.

How do I know if AlmondCo has received my order?

After you place your order on the website, an acknowledgement email will be sent to you from our website, as confirmation of your order. This will not, however, indicate if the order has been shipped.
To track your order, please sign in to your account and visit the Account Dashboard (if you registered with us), or contact our Customer Support center, with your Order ID.

How can I track my order?

As soon as you place your order, you will receive an email as confirmation. In this email, you will find the Order ID. You can then track your orders from your Account Dashboard directly or by contacting our Customer Support with the Order ID, if you checked out as a guest.

How long will it take for my order to be delivered?

Delivery generally takes 2-5 business days in Pakistan and International orders are delivered in 8-12 days on average.

What if an incorrect/incomplete order is delivered to me?

We take all measures to ensure that you receive your correct order. However, in case an item is missing or incorrect, you can get in touch with our Customer Support center to rectify this.

How will my parcel be delivered?

The parcel will be delivered by different courier services. Deliveries are made between 10.00am and 9pm.

How do I know if an item is in stock?

We ensure that our website is updated regularly and that only the available items are listed. If a desired item is not available for a certain item, the product page will clearly identify “Out of Stock” for you. For queries and special requests concerning items and/or availability, please call or email our Customer Support center.

I have a comment/suggestion regarding your product/service.

Please visit our Contact page or get in touch with our Customer Support center with your comments and suggestions. We highly value any and all feedback from our customers and fans!

I forgot my account username/password. What should I do?

Our Customer Support Team will be happy to assist you in retrieving your account information. Please contact us via telephone or email to receive help on retrieving your account details.